At Pawfect Groomers, we believe that every dog deserves to feel pampered and look their best.
Welcome to Pawfect Groomers – Your Pet's Favorite Spa!
Privacy Policy
1. Information We Collect
We collect the following types of information when you interact with our website, make a booking, or visit our salon:
Personal Information: Name, email address, phone number, and physical address.
Pet Information: Pet’s name, breed, age, medical history, and grooming preferences.
Payment Information: Billing details such as credit/debit card numbers, though these are securely processed by third-party payment providers and not stored by us. Website Usage Information: Information about how you interact with our website, such as IP address, browser type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To manage appointments, provide grooming services, and communicate with you about your pet’s needs.
For Payment Processing: To process payments for services rendered.
For Customer Support: To respond to inquiries, provide support, and improve customer satisfaction.
For Marketing Purposes: To send promotional materials, newsletters, or special offers (you can opt out of marketing communications at any time).
For Internal Business Purposes: To improve our website, services, and customer experience through analytics and customer feedback.
3. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances: Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services, such as payment processors or booking platforms. These parties are required to maintain the confidentiality of your information.
Legal Compliance: We may disclose your information when required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the transaction.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to collect data about your browsing activities. Cookies help us understand how you use our site, improve performance, and deliver personalized content.
Types of Cookies:
Essential Cookies: Necessary for the website to function properly (e.g., maintaining your session during a booking). Analytics Cookies: Used to track website usage and improve our services.
You can manage your cookie preferences in your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. This includes keeping records of grooming services, appointments, and transactions for business and legal purposes.
7. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request the correction of inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Data Portability: Request the transfer of your personal data to another service provider.
Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any external sites you visit.
We collect the following types of information when you interact with our website, make a booking, or visit our salon:
Personal Information: Name, email address, phone number, and physical address.
Pet Information: Pet’s name, breed, age, medical history, and grooming preferences.
Payment Information: Billing details such as credit/debit card numbers, though these are securely processed by third-party payment providers and not stored by us. Website Usage Information: Information about how you interact with our website, such as IP address, browser type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To manage appointments, provide grooming services, and communicate with you about your pet’s needs.
For Payment Processing: To process payments for services rendered.
For Customer Support: To respond to inquiries, provide support, and improve customer satisfaction.
For Marketing Purposes: To send promotional materials, newsletters, or special offers (you can opt out of marketing communications at any time).
For Internal Business Purposes: To improve our website, services, and customer experience through analytics and customer feedback.
3. How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances: Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services, such as payment processors or booking platforms. These parties are required to maintain the confidentiality of your information.
Legal Compliance: We may disclose your information when required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the transaction.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to collect data about your browsing activities. Cookies help us understand how you use our site, improve performance, and deliver personalized content.
Types of Cookies:
Essential Cookies: Necessary for the website to function properly (e.g., maintaining your session during a booking). Analytics Cookies: Used to track website usage and improve our services.
You can manage your cookie preferences in your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. This includes keeping records of grooming services, appointments, and transactions for business and legal purposes.
7. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request the correction of inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Data Portability: Request the transfer of your personal data to another service provider.
Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in the emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any external sites you visit.